Worldwide Service and Support

IDI Global Presence

Global Sales and Applications Engineering

IDI has sales offices located throughout the world. Our customer service departments locations are:
  •  Kansas City, KS •  Suzhou, China 
  •  Silicon Valley, CA •  Singapore 




Our sales and applications engineering locations are:
  •  Kansas City, KS •  France •  China
  •  Silicon Valley, CA •  Italy •  Singapore
  •  Dallas, TX •  Germany •  Malaysia
  •  Boston, MA •  Europe •  Philippines
  •  Gilbert, AZ •  Japan •  Taiwan
  • Temecula, CA •  Korea  
       


Global Engineering

Experts in mechanical, electrical software and thermal engineering, we use the latest tools that are available to develop unique solutions that are based upon real-time, real-world customer requirements. Through the use of a multi-talented engineering staff, we are able to develop solutions for the most stringent of applications. Our engineering offices are located throughout the US and Asia.

Global Manufacturing

IDI is an ISO 9001:2008 certified manufacturer. Our flexible approach to manufacturing and assembly uses the most advanced tools, techniques and Quality Assurance methods that allow us to ramp quickly to meet our customers’ needs. Our Kansas City, Tijuana, Mexico and Suzhou, China facilities are equipped with a Class 10,000 clean room, minimizing and controlling contaminants. Our global footprint ensures 24/7 support from numerous locations. Our commitment to “first-cycle, every-cycle reliability” is backed by extensive product testing and evaluation in our Analysis and Validation labs.

Global Analysis and Validation

Metallurgical Testing – Kansas City, KS
   • Scanning electron microscope (SEM)
   • Energy dispersive spectrometer
   • Micro-hardness tester

Electrical Performance Testing – Kansas City, KS; Gilbert, AZ; Suzhou, China
   • Six life cycle simulation testers
   • Resistance budgeting - R2D2
   • High current testing
   • Current carrying capacity testing (CCC)

Signal Integrity Testing – Kansas City, KS; Gilbert, AZ
   • Network analyzers
   • SPICE modeling software
   • Time Domain Reflectometry (TDR)

Mechanical Testing – Kansas City, KS
   • Real-time x-ray with CT scan capabilities
   • Micro-tribometer 
   • Temperature and humidity chamber
   • X-ray fluorescence plating thickness
   • 3D non-contract profrilometer
   • Several other specialized test systems

image description

R&D Test Lab

Our commitment to “first-cycle, every-cycle" reliability is backed by the extensive product testing and evaluation performed in our Test Lab.

Go to R&D Test Lab

image description

Info Request

IDI has Sales and Application Engineering Offices around the world to support our global customers.

Technical Support
Sales Inquiry
divider